Journey Builder
Build unforgettable travel experiences with a simple drag-and-drop interface.
- Build lifelong journeys with your customers.
- Keep them engaged throughout their entire lifecycle.
- Assist them every step of the way.
This journey builder has a preset of customized and automated multi-channel journeys that accompany travelers through each micro-moment.
Multi-Channel Distribution System
Get closer to your travellers on any channel. Adopt a multi-channel marketing strategy, where you engage with your travellers on their favourite channel, and increase your Engagement, Response, Click through, and Conversion rate. Communicate on whatsapp, SMS, Email, Push Notification, Telegram and many other digital Channels. This feature can help keep you consistently interacting with your customers
Gamification Techniques
Encourage your customers to download and use your app and console dissatisfied travelers by offering flight upgrades, free access to the VIP lounge, complimentary VIP airport service, and more!
Entice your clients to perform actions across the entire traveler journey using our gamification techniques.
- Spin the wheel
- Pick a prize
- Scratch the card
- Claw Machine
aïTravel can also integrate with any Loyalty/Rewards program the business operates.
POWERFUL INTEGRATIONS
Communicate relevant information, flight details, updates
Trigger location-based alerts
Deflect calls
Keep travelers informed
And more!
aïTravel can integrate with:
- Arrival & Departure travel website
- Covid-19 country regulations
- Online check in
- VIP service
- Valet Parking
- Extra luggage
- Other services: claim compensation, lounge access, duty free service
- Call Center
- API integration
- CRM, or any Database
- 3rd party providers for:
- Flight details
- Weather
- Currency exchange rate
- Transportation services
- Covid-19 regulations
- Outdoor and indoor positioning
REPORTING & ANALYTICS
Monitor and optimize the performance of your journeys through our Reporting tool.
Keep track of important KPI’s, journey analytics, and identify drop-off points.
CONSULTANTS
Deliver the ultimate experience using big data & data analytics using
- Our in-house consultant, Apliman’s Picker that leverages machine learning to deliver contextual messages to your customers at the right time, using the right tone, on their preferred communication channel
- External ones like Microsoft Azure or Idiro
NOTIFICATION MANAGEMENT
Within the flow of each journey, you can determine the maximum number of notifications that are sent to your customers to make sure that they aren’t overwhelmed with too many messages.
Businesses can control the delivery of notifications by excluding the days coinciding with special events and setting DND policies stating their related policies and regulations
MULTI-LINGUAL
aïTravel offers multilingual support by communicating with each traveler using their preferred language
